1. Introduction
Edifice Power AI ("we", "our", "us") operates an AI-powered Software-as-a-Service (SaaS) platform for brand content generation. Our platform helps marketing teams generate, localize, approve, and publish content across channels from a single subscription-based workspace.
This Privacy Policy explains how we collect, use, and protect your information when you use our services. It applies to all users of the Edifice Power AI platform, including workspace owners, administrators, and team members invited to a workspace.
By creating an account or using our services, you agree to the practices described in this policy.
2. Information We Collect
- Account information:Your name, email address, and password when you register.
- Workspace & team data:Workspace names, team member details, and role assignments.
- Content you create:Text, images, videos, and voice samples you upload or generate inside the platform.
- Brand profile data:Brand voice samples, tone preferences, keywords, and style guidelines you provide.
- Usage data:How you interact with the platform, including pages visited, features used, and actions taken.
- Billing information:Payment processing is handled by Stripe. We do not store your card number, CVV, or full payment details.
3. LinkedIn Integration
When you connect your LinkedIn account to publish content, we collect the minimum data required to perform that action on your behalf. Our LinkedIn API integration is registered under the application name ChannelRelay. When authorising access from LinkedIn, you may see ChannelRelay listed as the application requesting permission. ChannelRelay is operated solely by Edifice Power AI and is used exclusively to enable the LinkedIn publishing features within our platform.
- What we collect:Your LinkedIn profile ID, OAuth access token, and the LinkedIn Page details you authorise.
- How we use it:Solely to publish content to the LinkedIn pages you select. We do not read your private messages, connections, or other profile data.
- What we never do:We do not store your LinkedIn password. We do not share your LinkedIn data with any third party.
- Revoking access:You can disconnect your LinkedIn account at any time from Account Settings → Integrations. This immediately revokes our access token.
Our use of LinkedIn API data complies with the LinkedIn API Terms of Use. We only request the minimum permissions required to publish content.
4. How We Use Your Data
- To provide, maintain, and improve the platform.
- To generate AI content using your brand profile and voice samples.
- To publish content to connected platforms (LinkedIn, WordPress) on your behalf.
- To send transactional emails related to your account, billing, and security.
- To provide customer support when you contact us.
- To analyse usage patterns and improve platform features (aggregated, never sold).
5. Third-Party Services We Use
We integrate with the following third-party services to operate the platform. Each provider has its own privacy policy governing their data handling.
Stripe
Payment processing and billing management.
AWS S3
Secure storage for files, assets, and media uploads.
Anthropic / OpenAI
AI content generation. Your content is not used to train their models.
HeyGen
AI video rendering from your scripts.
LinkedIn API
Publishing content to your LinkedIn pages.
SendGrid
Transactional and account email delivery.
6. Data Storage & Security
- All data is stored on encrypted servers using industry-standard AES-256 encryption at rest.
- Data in transit is protected with TLS 1.2 or higher.
- We use role-based access controls to limit who can access your data internally.
- We do not sell, rent, or trade your personal data to anyone.
7. Data Retention
- Your data is retained for as long as your account remains active.
- If you delete your account, all associated data is permanently removed within 30 days.
- Billing records may be retained for up to 7 years as required by financial regulations.
- You may request early deletion by contacting us at the address below.
8. Your Rights
You have the right to:
- Access:Request a copy of the personal data we hold about you.
- Correction:Request correction of any inaccurate or incomplete data.
- Deletion:Delete your account and all associated data from your account settings, or by contacting us.
- Portability:Request an export of your data in a machine-readable format.
- Objection:Object to processing of your personal data where we rely on legitimate interests as our legal basis.
- Restriction:Request that we restrict processing of your data in certain circumstances (e.g. while a correction is verified).
- Disconnection:Revoke access for any third-party integration (LinkedIn, etc.) at any time.
- Opt-out:Unsubscribe from marketing emails at any time via the unsubscribe link in each email.
California residents (CCPA): You have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information.
EEA / UK residents (GDPR): You have the right to lodge a complaint with your local data protection authority if you believe your rights have not been respected.
9. International Data Transfers
- Edifice Power AI is based in the United States. If you access the platform from outside the United States, your information may be transferred to, stored, and processed in the US or other countries where our service providers operate.
- We take steps to ensure that any international transfers of personal data comply with applicable law, including, where required, using Standard Contractual Clauses (SCCs) approved by the European Commission.
- Our third-party providers (Stripe, AWS, SendGrid, etc.) maintain their own data transfer compliance programmes. Links to their privacy policies are available on their respective websites.
10. Children's Privacy
- Our platform is intended for use by businesses and professional marketing teams. We do not knowingly collect personal information from anyone under the age of 16.
- If you believe a minor has provided us with personal data, please contact us immediately at the email below and we will delete it promptly.
12. Changes to This Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
- For material changes, we will notify you by email (to the address on your account) and by displaying a notice in the platform at least 14 days before the change takes effect.
- Minor changes (e.g. clarifications, corrections) will be noted by updating the effective date at the top of this page.
- Continued use of the platform after a change takes effect constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
We aim to respond to all privacy-related inquiries within 5 business days.
Questions about this policy? Contact us at [email protected].